Contact us
Get in touch with our team to discuss your ingredient needs, request technical specifications, or inquire about bulk pricing.
Get In Touch
Our team is here to answer your questions and support your product development needs.
Address
8370 S Kyrene Rd Suite 107 Tempe, Arizona 85284
Business Hours
Monday - Friday
9:00 AM - 5:00 PM MST
Request Information
What to Expect
Time to notice full effects:Â 3-4 Weeks (With Immediate Effects)
Response within 1 business day
Technical specifications upon request
Competitive bulk pricing quotes
Sample availability for qualified leads
Technical Inquiries
Need detailed specifications, analytical methods, or formulation guidance?
Sales@novelara.com
Sales & Pricing
Request bulk pricing quotes and discuss volume discounts with our sales team.
Sales@novelara.com
FAQ
Frequently Asked Questions
What is the minimum order quantity?
Minimum order quantities vary by ingredient. Please contact us with your specific needs, and we’ll provide detailed information on MOQs and pricing tiers.
Do you provide samples?
Yes, we offer samples to qualified buyers for evaluation purposes. Sample requests are reviewed on a case-by-case basis. Please contact us with details about your company and intended application.
What documentation do you provide?
Each shipment includes a Certificate of Analysis, allergen statement, and relevant regulatory documentation. We also provide technical data sheets, MSDS, and can assist with additional documentation as needed.
What is your typical lead time?
Lead times vary depending on ingredient availability and order size. Typically, orders ship within 2-3 weeks. We maintain strategic inventory of our core ingredients to support faster delivery when possible.
Do you ship internationally?
Yes, we ship to qualified international customers. International orders may require additional documentation and have different lead times. Contact us to discuss your specific location and requirements